Terms & Conditions

Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the website, products, and services provided by Vikpalla Software Private Limited ("Company," "we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.

Description of Services

Vikpalla Software provides various software solutions and services, including but not limited to:

• ClaveHR: AI-powered HR management platform
• Tymlnkd: Chronological story website platform
• Lanzar: Custom software development services
• Consulting and technical support services
• Related software tools and applications

User Accounts and Registration

To access certain features of our services, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or harmful activities.

Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use complies with all applicable laws and regulations.

Intellectual Property Rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and design, are owned by Vikpalla Software or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use our services for their intended purpose. You may not copy, modify, distribute, or create derivative works without our express written permission.

User-Generated Content

You retain ownership of any content you submit to our services. However, by submitting content, you grant us a worldwide, royalty-free license to use, modify, and display such content in connection with providing our services.

You represent and warrant that you have the right to submit such content and that it does not violate any third-party rights or applicable laws.

Payment Terms and Billing

Certain services may require payment of fees. By purchasing our services, you agree to pay all applicable fees and charges.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

Service Availability and Modifications

We strive to provide reliable and accessible services, but we cannot guarantee uninterrupted availability. We reserve the right to:

• Modify, suspend, or discontinue services at any time
• Perform maintenance and updates
• Implement security measures
• Change features and functionality

Disclaimers and Warranties

Our services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, completeness, or reliability of content
• Uninterrupted or error-free operation

Limitation of Liability

To the maximum extent permitted by law, Vikpalla Software shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

Indemnification

You agree to indemnify and hold harmless Vikpalla Software, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Termination

Either party may terminate this agreement at any time. We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Prolonged inactivity

Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

Dispute Resolution

We encourage resolving disputes through direct communication. If a dispute cannot be resolved informally, it may be subject to binding arbitration in accordance with the rules of the Indian Arbitration and Conciliation Act.

General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and Vikpalla Software
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect
• Waiver: Failure to enforce any provision does not constitute a waiver
• Assignment: You may not assign these Terms without our written consent
• Force Majeure: We are not liable for delays or failures due to circumstances beyond our control

Contact Information

If you have questions about these Terms, please contact us: